Privacy Statement

At Alternative Insurance Resources, Inc. (AIR), we value your trust and are committed to protecting your privacy. Below, we outline our privacy practices for our website:

Security Practices

We understand and respect your need for privacy when it comes to your personal and healthcare information. We take steps to safeguard online data according to our company’s security policies and industry standards, regularly evaluating new technologies to enhance data protection.

Use of Email

When sending information via email, please use your discretion. Emails transmitted over the Internet may travel through private and public networks with varying security levels. While some networks take measures to secure emails, others may not, potentially compromising the integrity and privacy of the message. Email content may be copied, altered, or lost.

If you need to share confidential or personal information with us, we recommend calling the relevant member service number listed in the Contact Us section. We store the content of your emails, your email address, and our responses to better address any questions you may have, and to comply with legal and regulatory requirements. We will honor your preferences regarding whether or not you wish to be contacted by email.

Cookies, Surveys, and Forms

You may be asked to provide information through online surveys and forms, which we use to better understand healthcare needs and to enhance our products, services, and opportunities. We aim to make your visit to our website both informative and enjoyable, using any collected data to improve the website’s content, functionality, and overall usefulness. However, we will not share personally identifiable information without your explicit consent.

As you navigate our site, we may store cookies (small text files) in your browser to track preferences. Cookies pose no harm to your device and do not contain any personal information. We may share non-personally identifiable data with our team and trusted third parties involved in marketing our products and services. We do not sell or lease this information.

Additionally, third-party vendors may place web beacons (image requests) on our pages. These vendors, engaged for marketing or research purposes, may install cookies in your browser. No personally identifiable data will be shared. These third-party web beacons are governed by their own privacy policies, not ours. Google Analytics, for instance, may be used in conjunction with data about ads shown via Google’s Display Network or DoubleClick for Advertisers, helping advertisers optimize their campaigns. You can opt out of the DoubleClick cookie by visiting the [Google advertising opt-out page], or opt out of Google Analytics by visiting the [Google Analytics opt-out page].

 

Other Websites and Mobile Device
Applications (“Apps”)

The Services provided by AIR may include links to third-party websites, services, or other resources that are not operated by us or on our behalf (“Third-Party Services”). We do not control or assume responsibility for the privacy practices, content, or accuracy of these Third-Party Services. We also do not review or endorse their content, products, or services.

We are not liable for the privacy or security of any information you share with these third parties or how they handle your data. We recommend that you carefully review the privacy policies of any third party before providing them with your personal information online.

Additionally, we are not responsible for the information collection, use, disclosure, security practices, or policies of other organizations, including but not limited to companies like Apple, Google, Microsoft, RIM, or any other app developers, service providers, operating system providers, wireless service providers, or device manufacturers.

 

Updates to the Statement

As technology advances, new methods for collecting and using data may emerge to better serve your healthcare needs. We may update this Privacy Statement to reflect these changes, and we encourage you to visit this page periodically to stay informed of any updates.

 

Confidentiality

When communicating personal or confidential information via email, please use your best judgment. If you have concerns about the security of your email, we recommend contacting us by phone using the appropriate member service number listed in the Contact Us section.

If you provide personal information such as an email address, phone number, or any other identifying details, we will not disclose it without your permission. We maintain this information and all web-based transactions following strict security and confidentiality standards regulated by the government.